LAKE FOREST AUTO REPAIR

I have been a customer of L& M for about 10 years. In all that time I have always received the very best of service. This is an organization that has integrity and commitment for their clients. Kudos to Charlie Smith's - outstanding organization.

Charlie is great Very fair Fixed my Air Conditioning and now I am all cool

Thank you for your help.

Very good service.

I was very impressed with the overall service. Cindy knows her stuff and provides a good first impression. She has a wonderful phone voice and has an excellent attitude. Also, I talked to the owner about my Jag and I'm going to have my 2006 Toyota Highlander (Hybrid) serviced by you. Mike B.

My husband and I recently purchased a Kia and were looking for a licensed Kia mechanic. We found Russ and Charlie at L & M Automotive to be courteous, professional, and knowledgable. We were pleased with their service, and we plan to use them for all of our vehicle's servicing needs.

I had my car towed here yesterday morning. I was greeted right away by Charlie who then offered me a much needed cup of coffee. They figured out what was wrong and kept in touch through out the whole process. When I arrived to pick up my car I was handed a statement with only 2 minor recommendations. They didn't try and over charge me or over sale me on things they think I need done which I greatly appreciated. Thanks guys for the awesome service!

Charlie and his team here at L&M are very knowledgeable and helpful on letting me understand what was needed to be done on my vehicle. I'm the kind of person that wants my vehicle to be safe and reliable and when I get my car back from these guys that's what I feel like I got. The last time I came in here I got my timing belt changed on my 1999 4 runner which is something I have been dreading for a long time, due to it being so expensive. Charlie told me I could wait a little longer or get done now, but it was needed to get done soon. So I just pulled the trigger. They got my car back quickly and in a timely manner and my car is running fantastic! So grateful for these guys here at L&M and I will continue to bring my car to them for many years to come

I came in early AM with a dead battery, and the L&M Team had me out the door by 9:30AM with a brand-new battery!!! Impressive customer service - as usual!! Thanks Charlie & Drew! Bob

I have been taking my vehicle to L&M for years and they are always professional, explain everything to me in detail and they do an excellent job of informing me of all my options when it comes to service/repair. They always call as soon as my vehicle is done and if I don't answer they not only leave a message, but they call back more than once just to make sure I received their message. Great service and professionalism.