5
L & M Automotive Service Center

Life is frustrating during COVID19, but at least nothing has changed about the excellent service at L&M. Their attention to detail during this time is much appreciated. I was able to drop by car off, pay over the phone, and pick up once it was done--all without any contact with anyone. As much as I enjoy the friendly employees at L&M, our friendly conversations will have to wait until social distancing is lifted. Thanks for many years of great service! This shop was recommended to me by a neighbor and it didn't disappoint. Extremely polite and professional front office staff, experienced and honest mechanics, and a ride to and from the shop when no one in my neighborhood was available to give me a ride--and in a clean car! Read more

5
L & M Automotive Service Center

Thank you L and M for the great service I get at your shop. From the first time I walked in the door I was greeted with happy, smiling, friendly people. I have been so pleased at the customer service I get. When I leave your shop I feel confident and satisfied with the work done on my car.

Darlene, you should always feel confident about your car! You can always count on our team to provide both you and your vehicle the best service possible. If you ever need anything in the future, we're here for you! -Charlie Smith, Owner

- L & M Automotive Service Center
5
L & M Automotive Service Center

Top shop, family feel, honest working team. Owner is super personable, goes out of his way to make sure customers are happy. I am so happy to have found them. My shop for life.

Sorry for the late response Lizzy. Thank you for the kind words. We believe one hand washer the other and for one foot to go forward you need to put your weight on the other. In the same way we could not be here without great customers like you. Let us know if you need anything more. L&M

- L & M Automotive Service Center
5
L & M Automotive Service Center

My car has to make a trip to Vegas. I am a senior and like all of us, I am staying home. My car needed to be serviced before it can make the trip. I called L&M Automotive, where I normally service my car and explained my situation. Within the hour they picked up my car and will deliver it back to me today. And yes, for his safety and mine, I wore gloves and a mask when Charlie came to pick up my car. Even before this, I recommended them. Now I want to spread the word. They are honest, fair priced, GREAT mechanics and a GREAT local Comment from Charlie S. of L & M Automotive Service Center Business Owner 3/26/2020Theresa, we appreciate your recommendation! Through thick and thin, we'll always be here for our Lake Forest community. If you need anything in the future, just give us a call! All the best, Charlie Smith, Owner Read more

5
L & M Automotive Service Center

I feel very lucky I came across this place and tried it out 5 years ago when I moved nearby. For as large and highly populated place as we live here in OC, L&M have made me feel like I'm in a close community. Aside from how I feel, my cars are running great and the pricing is fair. They have a business to run and they've got the best and you get what you pay for. I have tried the bargain shops and regretted it. I come back to L&M because I pay a fair price for quality work. Comment from Charlie S. of L & M Automotive Service Center Business Owner 3/26/2020When you bring your car to us, you can always expect to be treated like an old friend! We're proud to provide our customers with the quality service and fair prices that they deserve. We'll always be here for you if you need anything in the future! Best wishes, Charlie Smith, Owner Read more

5
L & M Automotive Service Center

Amazing! Everyone very professional & nice!!

5
L & M Automotive Service Center

Knowledge, courteous, & GREAT customer service! Great prices

5
L & M Automotive Service Center

Called the shop to inquire on the Jeep leaking coolant. Was asked to bring in the Jeep for inspection. Confirmed that the radiator needed to be replaced. Was able to get the job done same day. Also provided information on other possible future repairs. Comment from Charlie S. of L & M Automotive Service Center Business Owner 2/29/2020Chris, we appreciate your support! We know you want to get your Jeep back on the road as quickly as possible, so you can always count on us for quick and thorough service. If you ever need anything in the future, we're here for you! Kindly, Charlie Smith, Owner Read more

5
L & M Automotive Service Center

Honest and detailed communication

We appreciate you taking time to leave your review, Mike! If there's ever anything else you need, be sure to give us a call. -Charlie Smith, Owner

- L & M Automotive Service Center
5
L & M Automotive Service Center

Always a good experience at L and M. My car comes back feeling great after services, and repairs have been timely and solid. Easy recommendation! Also Azu at the front desk was always rad, sad to see her go!~

Pietro, we're happy to see this excellent review! Please just reach out if we can lend a hand with anything. -Charlie Smith, Owner

- L & M Automotive Service Center