LAKE FOREST AUTO REPAIR

Called the shop to inquire on the Jeep leaking coolant. Was asked to bring in the Jeep for inspection. Confirmed that the radiator needed to be replaced. Was able to get the job done same day. Also provided information on other possible future repairs. Comment from Charlie S. of L & M Automotive Service Center Business Owner 2/29/2020Chris, we appreciate your support! We know you want to get your Jeep back on the road as quickly as possible, so you can always count on us for quick and thorough service. If you ever need anything in the future, we're here for you! Kindly, Charlie Smith, Owner Read more

Honest and detailed communication

Always a good experience at L and M. My car comes back feeling great after services, and repairs have been timely and solid. Easy recommendation! Also Azu at the front desk was always rad, sad to see her go!~

If you're looking for a honest mechanic shop this is the place!!! My check engine light came on, so I called the shop and they told me I could bring it in the same day which was a plus. When I got there I was greeted by the owner Charles, he was super welcoming and also offered to give me a ride home so I wouldn't have to wait at the shop which was great . After they inspected my car they emailed me a detailed report of a couple things wrong with my car. When I called them back they explained everything to me and even told me what needed to be addressed with high priority and what could wait which I appreciated seeing as it was unexpected. I decided to get a new car instead of fixing this one since it already had soo many miles on it, Charles and his team offered for me to bring my new car back to them so they can inspect it for me to make sure everything was good since I was going to buy a used car.. which I thought was soo awesome.Also the pricing is affordable in comparison to other mechanic shops in this area!! A few days after my visit I received car care cash to use towards my future services.. I will definitely be back! They also have printable coupons on their website of specials :) Comment from Charlie S. of L & M Automotive Service Center Business Owner 2/22/2020Cindy, thanks for getting the word out about our coupons and specials! When you bring your car to us, you can always expect honest and straightforward service. We hope you have been enjoying your new ride, and let us know if you need anything in the future! All the best, Charlie Smith, Owner Read more

Honest and awesome as always!

Took the Mazda 6 in for scheduled maintenance on Monday. They had everything taken care of by 12:30pm, same day! Awesome! Thanks!

Professional, great communicators, worked with my car max warranty and highly recommend. Their desire to help me was evident from get go. Also their Awareness of inconvenience to me at not having my car was very nice. Kept communication up with a couple of delays beyond their control was also fantastic. They care. Thank you Charlie and Mike.! Comment from Charlie S. of L & M Automotive Service Center Business Owner 2/13/2020You're welcome, Jesus! We know how inconvenient it is not having your car, so we'll always do our best to keep you in the loop and get you back on the road as fast as possible. We appreciate your recommendation, and don't hesitate to reach out if you need anything else! Have a great day, Charlie Smith, Owner Read more

Honest, helpful, and efficient. My husband and I finally found a mechanic we feel that we can trust. These guys don't nickle and dime you. They are very honest with repairs and prices seem reasonable. So thankful! Comment from Charlie S. of L & M Automotive Service Center Business Owner 2/14/2020When it comes to your car, Jenna, you deserve honest and helpful service. You can always count on our technicians to explain everything we find so you can make your own informed decision. If you or your husband need anything in the future, please don't hesitate to reach out! All the best, Charlie Smith, Owner Read more

Hands Down the absolute BEST 5-star service I've ever received from a mechanic. Beyond the attention to detail (which was impeccable) the customer service and attention was simply AAA++. Each and every person there was so kind, patient, and warm. I'll be referring them to EVERYONE I know on earth Comment from Charlie S. of L & M Automotive Service Center Business Owner 2/6/2020Referrals are much appreciated, Erin! We're proud to have a team that goes to great lengths to take excellent care of both you and your vehicle. If you need any help with your car in the future, don't hesitate to reach out! Best wishes, Charlie Smith, Owner Read more

Stand up team. Great service and communication.