LAKE FOREST AUTO REPAIR

L & M Automotive is very professional and customer friendly. Best place to take your car, they always go the extra mile!

Referral from Carmax on an extended warranty claim, I immediately felt relaxed and at home after meeting Charles who went way beyond "normal service", calling my warranty insurance carrier for authorizations and finding out for me that I had up to seven days car rental . The car came back clean and all work was done professionally in just over 48 hours, leaving a good taste in my mouth for a repair shop that I will now be calling my own. Thank you, L & M Automotive.

I found the service here really great. Very fast and very nice people. I will be coming back every time I or anyone in my family need a smog check.

Mike and Emerson help me to fix my tire for free. Can you believe it? They are professional and quick and It is said they may give you free lunch sometimes when you have something repaired there. Recommended to people who get trouble in their car.

I have been taking my vehicle here for 10 years or more. Great service, good value and they take the time to review everything they find with you after every service. Give them a try, you won't be disappointed!

I took my 2011 Prius for its first smog at L & M. Great job! Fast, affordable, free coffee and WiFi!! Also, Master Tech Charles Smith pointed I'm starting to have rats live/ hang out in the engine compartment. He showed me how to clean it or he would do it for me. I really like this place!!

I love L and M Automotive, they always do great work and keep me informed as much as possible during the entire process. I trust them, and they never push or try to "upsell" me on anything :) Very grateful for all they do!

I had been referred by a friend to L&M Auto after I had taken my car to a local Acura dealer to get an estimate on fixing a power window, I was given a quote for $863.00 to have the work done. When I contacted L&M to check pricing for the same work, I was given a quote for around $495.00, I of course was stunned by their price. I was not only impressed with the price but with the friendliness and professionalism that Ken exhibited on the phone. Once at the shop, Ken asked if I needed a ride somewhere as they would need my car until 5:00 p.m. I declined as I plannned to walk around the area and shop for a while. Around 3:00 p.m., Ken called and said my car was ready and did I need a ride back to the shop, I declined as I was just up the road at Starbucks. Once back at the shop, Ken informed me that my bill was $439.00, which was even better than the $495.00 he had quoted. I had asked Ken what other service work they provided and was shown a list of services. Due to my overall experience, I certainly will return to L&M Auto for any and all service work my car needs. I also will be and already have referred others to L&M auto. L&M Auto has gained my trust as they displayed honesty and integrity. Many thanks, Skeet

I’ve lived in the area for many years and have tried other shops, none that impressed me. Then I went to L&M and they were very professional, explained everything in detail and seemed to genuinely care that you were getting good quality service. Enough said, found my automotive shop!

My parents have been going to L & M since I was a child. I recently had some catastrophic issues with my s2k and I obviously took it to Charlie and his crew as my parents always talked about their speed, superior customer service and outrageous mechanical ability. I can safely say their reputation holds perfectly; my car was dead for a while due to the scale of the issues and I was kept informed of what was happening at every step. The amount of care and passion each person there has for helping their customers and for fixing vehicles is magnificent. Special thanks to Ken and Azu for providing amazing feedback and answering all my questions; Emerson for staying late and telling me how everything works and showing me everything in detail; and obviously Charlie for bringing together such an amazing team and always leading from the front.