LAKE FOREST AUTO REPAIR

I had been referred by a friend to L&M Auto after I had taken my car to a local Acura dealer to get an estimate on fixing a power window, I was given a quote for $863.00 to have the work done. When I contacted L&M to check pricing for the same work, I was given a quote for around $495.00, I of course was stunned by their price. I was not only impressed with the price but with the friendliness and professionalism that Ken exhibited on the phone. Once at the shop, Ken asked if I needed a ride somewhere as they would need my car until 5:00 p.m. I declined as I plannned to walk around the area and shop for a while. Around 3:00 p.m., Ken called and said my car was ready and did I need a ride back to the shop, I declined as I was just up the road at Starbucks. Once back at the shop, Ken informed me that my bill was $439.00, which was even better than the $495.00 he had quoted. I had asked Ken what other service work they provided and was shown a list of services. Due to my overall experience, I certainly will return to L&M Auto for any and all service work my car needs. I also will be and already have referred others to L&M auto. L&M Auto has gained my trust as they displayed honesty and integrity. Many thanks, Skeet

I’ve lived in the area for many years and have tried other shops, none that impressed me. Then I went to L&M and they were very professional, explained everything in detail and seemed to genuinely care that you were getting good quality service. Enough said, found my automotive shop!

My parents have been going to L & M since I was a child. I recently had some catastrophic issues with my s2k and I obviously took it to Charlie and his crew as my parents always talked about their speed, superior customer service and outrageous mechanical ability. I can safely say their reputation holds perfectly; my car was dead for a while due to the scale of the issues and I was kept informed of what was happening at every step. The amount of care and passion each person there has for helping their customers and for fixing vehicles is magnificent. Special thanks to Ken and Azu for providing amazing feedback and answering all my questions; Emerson for staying late and telling me how everything works and showing me everything in detail; and obviously Charlie for bringing together such an amazing team and always leading from the front.

I recently took my car for service and was blown away by the professionalism of Azu at the front counter. She made sure I was comfortable while I waited for my truck. I was in and out before I knew it. I was also impressed with Mike at his taking the time and explaining all the work that was performed and answered all my subsequent questions. As ALWAYS, I had a great experience here and that's why I have been coming here for years! Keep up the great work! These guys are one of the few honest mechanics out there. I have used them for my wife's Town & Country as well as my Armada. I have never been disappointed with any of the work they have done on my vehicles. While not the cheapest, they are not the most expensive shop either. They do honest work at an honest price. They will shuttle you home or to work, I live in Laguna Hills and they took me home from their shop location in Lake Forest. They also have an early drop off which works good for me since I have dropped my vehicle off at 3am to start my work day. For those that love coffee they have gourmet flavors as well as a stocked fridge of water and coke! Overall a great shop experience! Read more

Couldn't be happier with the friendly and honest service that L&M provides. I moved here a year ago and found L&M by happy accident when I needed a smog check. I've now been back for new brakes on my car and wouldn't hesitate to come back for any other future service needs. The estimate was accurate and not inflated. I was offered a ride should I have needed one, and they even washed and vacuumed the interior of my car after they had finished! I don't often complete yelp reviews, but I offer my highest recommendation for this team!

RV detail was done perfectly! Thanks everyone!

Took the RX8 in for a intermittent Air Bag light remaining on. Drew let me know he hopefully fixed the problem by reseating the connectors that are under the driver's seat. It was causing an error for impedance in the system. Thanks so much!! I'll let them know if the problem returns.

They were quick with my service . They also were very helpful in helping me to understand how to maintain the well being of my old truck

The service was fantastic! They solved a brake problem foe which I went back 3 times to my old garage. I am very impressed, they explained everything in details, so that I understood what was going on!

I've been going to "Charlie" for many years, and just when I think they can't impress me anymore...they do! I thought I had a serious problem over Christmas, with Jake the Jeep, Azu got me right in, and Mike made it right!! Love my L&M family, and recommend it all the time! Happy New Year!!